Help Center / F.A.Q.

Our Cookies

How long do your cookies stay fresh?

Gourmet cookies typically stay fresh for 10-14 days when stored in their individual packaging.

For sugar cookies printed with designs, their freshness can last for up to 2 months when kept in their individual wrappers.

Do your cookies contain nuts or other allergens?

While our cookies do not contain nuts, they are prepared in a facility where peanuts, tree nuts, soy, dairy, and wheat are present and our cookies may have come in contact with those substances.

If you have allergies to any of the above we suggest avoiding our cookies to ensure safety.

What ingredients are used in your cookies?

Printed Cookies

Ingredients: Flour, Sugar, Butter, Meringue Powder, Corn Syrup, FDA Approved Edible Ink.

Chocolate Chip Cookies

Ingredients:enriched wheat flour (wheat, barley, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), sugar, chocolate chunks (sugar, chocolate liquor, cocoa butter, soy lecithin, vanilla, salt), brown sugar, vegetable oil blend (palm fruit, soybean and olive oils, water, salt, non-fat milk, mono and diglycerides, soy lecithin, potassium sorbate as a preservative, natural and artificial flavor, vitamin A palmitate, beta carotene color), butter, eggs, invert sugar, soy flour, salt, baking soda, natural vanilla flavor.

What size are your cookies?

Printed Cookies

Circle - 3" Inches

Square -

Rectangle -

Heart -

Gourmet Cookies

1.5oz -

3oz -

Are your cookies kosher?

No, our cookies are not kosher.

Do your cookies break during shipping?

No, our cookies are carefully packed to ensure they arrive in perfect condition.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Click here for a full rate table.

Do you ship Internationally?

No, we currently do not internationally.

Get in touch

Have questions about your order, or a general enquiry?