recently placed my first order with Incredible Cookies for custom-made cookies, and I was extremely pleased with both the quality of the cookies and the customer service. The website was easy to navigate, making the ordering process smooth and straightforward.
When the cookies arrived, they looked exactly like the design I had submitted and even exceeded my expectations in terms of detail and taste. Unfortunately, a portion of the cookies arrived broken due to shipping, which is no fault of the company. I reached out regarding the issue, and they graciously refunded me for the damaged cookies without any hassle.
Based on this experience, I would recommend ordering extra cookies to account for any possible breakage during transit. Despite this minor setback, I wouldn’t hesitate to order from them again—the quality, taste, and outstanding customer service make it well worth it!